Member Induction Checklist Instructions: Complete this induction during the student's first lesson. The induction may be completed before, during and/or after the lesson as opportunities arise. Tick each item once discussed with the parent/carer.Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.New Member Name *FirstLastClub Name *Select OneAcacia RidgeActive Moves CaringbahAltonaAuburnBatemans BayBaulkham HillsBexleyBruceBurwoodCalwellCastle HillCharlestownCherrybrookCurrimundiDenistone EastErinaEverton HillsFairy MeadowFive DockFordeFreshwaterGlenmore ParkGregory HillsHurstvilleKensingtonKilsythKurri KurriLane CoveLane Cove WestLavertonLiverpool CBDLoganholmeMaroubraMerrylandsMt AnnanMt OmmaneyMt PritchardMuswellbrookNarellanNewington / StanmoreNorth LakesNorth SydneyNorwestOrangePenrithRevesbySans SouciSeven HillsSeven Hills NorthSpringwoodSutherlandSylvaniaTamworthTareeTarneitThe PondsTruganinaTuggerahVincentiaWahroongaWarriewoodWarringahWarwick FarmWindsorWollongongWooloowarePlease only check those that have been completed. 1. WelcomeWelcome the family to Rainbow ClubIntroduce yourself as the Lead Teacher and explain your roleIntroduce the student's allocated teacherExplain how lessons operate at this clubExplain any venue-specific information relevant to the family (e.g. arrival procedures, parking, spectator requirements, pool entry fees, amenities or access arrangements)2. Student Information & SupportComplete the student's swimming assessmentExplain the student's current level and the skills they will be working towardsReview Rainbow Starts and ensure it is complete and up to date, or encourage the parent/carer to complete or update it through the Parent PortalConfirm the student's medical informationDiscuss behavioural, communication, cultural and additional support requirementsDiscuss any accessibility or venue access requirementsRequest any relevant medical or behaviour support plans be provided to Rainbow Club3. Understanding Your MembershipExplain the Parent Portal, including: Rainbow Starts Form, Recording absences, Booking Make-Up Lessons, Viewing lessons , Viewing assessments and progress, Updating contact and funding informationExplain student progression and ongoing assessmentsExplain Make-Up Lessons, including recording absences through the Parent Portal and directing the parent/carer to the Service Agreement for full detailsExplain continuous enrolment and the cancellation processRemind the parent/carer to keep their contact details, emergency contacts, medical information, support information and funding details up to dateDirect the parent/carer to the Rainbow Club website and Service Agreement for further information about membership, programs, fees, operating dates, policies and procedures4. Safety & ResponsibilitiesExplain supervising adult requirementsExplain emergency procedures and the venue evacuation processExplain students must wait poolside until invited into the water by their Rainbow Club teacherExplain the aquatic facility rules and Rainbow Club's Poolside Code of ConductExplain illness requirements and swim nappy requirements (where applicable)5. Communication & SupportProvide the Regional Manager's contact details and working daysExplain when to contact the Regional Manager and when to contact Member ServicesEncourage the parent/carer to contact Rainbow Club if they have any questions, concerns or feedbackInvite the parent/carer to ask questions and answer or arrange follow-up where required6. First Class AdministrationAdd the Member Induction Completed tag to the student's First Class profileRecord any important student notesNotify the Regional Manager if follow-up is requiredDeclaration Rainbow Club Representative Name *I confirm that I have completed the New Member Induction with the parent/carer, discussed the topics listed above, answered any questions raised and directed the parent/carer to the relevant Rainbow Club resources.Signature * Clear Signature Parent / Carer Name *I acknowledge that a Rainbow Club representative has completed the New Member Induction with me and discussed the key aspects of my child's Rainbow Club membership. I have had the opportunity to ask questions and understand where to access further information, including the Parent Portal, Rainbow Club website and Service Agreement. I understand that this acknowledgement confirms the induction has been completed and does not replace the Rainbow Club Service Agreement accepted during enrolment. Signature * Clear Signature Submit See our Locations
