NDIS Information

NDIS and Rainbow Club

Rainbow Club is a registered NDIS provider, delivering weekly social swimming lessons for children and young adults with a disability.

Rainbow Club operates.on a continuous enrolment model, providing lessons for up to 48 weeks each year. Lessons continue throughout most school holidays, with planned non-swimming dates on public holidays, venue closures and special events. All Rainbow Club locations close for four weeks over the Christmas and New Year period.

Lesson durations range from 30 minutes to 1 hour, depending on the program.

View Operating Dates

Why Include Rainbow Club in Your NDIS Plan?

Rainbow Club’s programs support participants to develop:

Water confidence and safety

Swimming and aquatic skills

Physical wellbeing

Social participation

Confidence and independence

Community engagement

If you’re unsure whether Rainbow Club is suitable for your NDIS plan, read our guide:

Why Rainbow Club should be included in a NDIS plan

Service Agreements

All participants using NDIS funding are required to complete a Rainbow Club Service Agreement as part of the enrolment process.

The Service Agreement outlines the responsibilities of Rainbow Club, together with the responsibilities of participants and/or their guardian. It also explains important information regarding enrolment, monthly billing, cancellations, make-up lessons and payment arrangements.

If your circumstances change, Rainbow Club may request that an updated Service Agreement be completed.

View Service Agreement

Payment Options

Self Managed

If you are self-managed, lesson fees are paid via direct debit. Invoices and receipts are available to download from the Parent Portal, allowing you to submit your own claims to the NDIS.

Plan Managed

If you are plan managed, Rainbow Club will issue an invoice directly to your nominated Plan Manager at the end of each month for the scheduled lessons occurring during that month.

Please ensure your Plan Manager’s details remain up to date in the Parent Portal.

NDIA Managed (Agency Managed)

If you are NDIA managed (Agency Managed), Rainbow Club will claim directly through the NDIA using the funding details you have provided.

Please ensure your NDIS information remains current so claims can be processed correctly.

NDIS Support Categories

Depending on your child’s individual goals and funding arrangements, lesson fees may be able to be claimed under one of the following NDIS support categories..

Core Supports

Support Budget
Assistance with Social, Economic and Community Participation

Support Item Codes
Monday–Friday: 04_104_0125_6_1
Saturday: 04_105_0125_6_1
Sunday: 04_106_0125_6_1

Capacity Building

Support Budget
Increased Social and Community Participation

Support Item Codes
All days: 09_011_0125_6_3

Core Supports

Support Budget
Group and Centre Based Activities (Registration Group 0136)

Support Item Codes
Monday–Friday: 04_104_0136_6_1
Saturday: 04_105_0136_6_1
Sunday: 04_106_0136_6_1

Please note: The most appropriate support category and support item code will depend on your child’s individual NDIS goals and funding arrangements. Families should discuss claiming options with their Plan Manager, Support Coordinator or NDIS Planner to confirm which support item should be used.

Keeping Your Information Up to Date

To help us provide uninterrupted supports, please ensure the following information remains current in your Parent Portal:

NDIS Number
Plan dates
Plan Manager details (if applicable)
Support Coordinator details (if applicable)
Emergency contact details
Rainbow Starts information

If your funding details change at any time, please update them as soon as possible or contact Member Services before your next invoice is issued.

Please note that Rainbow Club does not have access to your NDIS plan and cannot provide financial advice or determine how your funding should be managed. If you require assistance regarding your funding, please contact your Plan Manager, Support Coordinator, Local Area Coordinator (LAC) or the NDIA.

Participant Rights

Rainbow Club Australia is committed to protecting and promoting the rights of every participant.

We provide our services in an environment free from discrimination, abuse, neglect, harassment and exploitation.

Participants have the right to:

Be treated with dignity, courtesy and respect.
Receive supports that are safe and appropriate to their individual needs.
Be supported to make choices and express their views.
Have their privacy and personal information protected.
Be treated fairly regardless of age, disability, culture, religion, gender or communication needs.
Access an advocate or support person of their choice.
Raise concerns or make a complaint without fear of disadvantage.

Feedback & Complaints

We welcome compliments, suggestions and complaints as they help us continually improve our services.

If you have feedback, we encourage you to:

Speak with your Club’s Lead Teacher on pool deck, where appropriate and if it will not disrupt lessons.
Speak with, email or call your Club’s Regional Manager.
Contact our Member Services team.
Complete our online Feedback Form.

We are committed to listening, responding respectfully and resolving concerns as quickly and fairly as possible.