Your Social Swimming Network
Weekly Swimming Classes
Rainbow Club provides personalised swimming through our unique Swim the Rainbow program. Swim the Rainbow allows each child to progress at their own pace. Classes are held once a week for 9 weeks during each school term.
A supervising adult must be present during all classes.
When You Cannot Attend?
We understand that sometimes a child will be unable to attend a class. If this happens, use your Parent Portal to let your Club know as soon as possible. This way, another child can enjoy the class and our teachers are not left idle. If your child is absent for 3 or more classes in any one term without prior notice being given of the intention to miss class, their place will be allocated to a child on the waiting list.
*Please note that refunds are not issued for non-attendance.
In addition to weekly classes, Rainbow Club hosts a calendar of events and activities for children, families and friends. Unfortunately do to COVID-19 some of our events have been suspended until further notice. Visit our website for all our Events
Let’s Swim the Rainbow!
Your First Day at Rainbow Club
Feel free to discuss your child’s disability, behaviour or relevant medical information with their teacher so that they can help your child achieve their best. For everyone’s benefit our Clubs operate in an environment free from discrimination, financial, sexual, physical or emotional abuse, neglect, discrimination or exploitation.
What to Wear
All children must wear swimmers and a rash top, and if necessary an aqua nappy. Children who are not yet toilet trained should have both an aqua nappy and a Swim Nappy to minimise the effects of any accidents. Accidents can result in the closure of the pool and termination of classes for the day which may affect other children’s class and is disappointing for everyone.
As much as possible, pools used by Rainbow Club have wheelchair access ramps, hoists or walk in entry.
Make Up Classes
Unfortunately, in the event of an unforeseen access problem or event at your local Club, Rainbow Club cannot always promise a makeup class. This may be due to access issues at the pool or securing the services of our teachers outside of normal Club hours.
Rainbow Club students must adhere to the rules and regulations displayed at each pool. In addition, it is Rainbow Club policy that a supervising adult be present for the duration of each class and parents are responsible for their children at any time they are not in the pool. Generally, parents or siblings are not allowed in the pool while Rainbow Club classes are in progress. If in doubt about pool rules, ask your Club Manager or Scheduler. Tip: If your child needs time to change clothing, come a little earlier to allow them to receive the most out of the class.
Policy and Procedures
Compliments and Complaints
We welcome feedback because it’s great to know when we are doing something well, and important to know when something needs improving. All our Club Committees are run by volunteers and we ask parents to respect their commitment and time. Visit our website to see our Policy and Procedures or give us your feedback here
You can find our Incident Report Form on our website here. In the event of an incident please complete and submit this form. Rainbow Club’s General Manager is responsible for ensuring all incidents are managed appropriately and any course of action will be followed accordingly. This will depend on the nature of the incident.
Privacy, Student Records and Access to Information
For everyone’s benefit our Clubs operate in an environment free from discrimination, financial, sexual physical or emotional abuse. We protect and promote the human rights of students and their cultural and linguistic needs. We acknowledge their right to self determination and freedom of expression while always having regard to our duty of care and the comfort and safety of other students. We support students’ right to advocacy to ensure their rights are safeguarded. If you are in need of an advocate, you can use the Disability Advocacy Finder.
Our COVID-19 Plan
Our COVID-19 plan is to ensure that everybody who attends Rainbow Club can feel safe and protected. Rainbow Club follows all Dept of Health guidelines and adjusts our processes as the guidelines change.
Before you come to Rainbow Club
• Please do not attend if your child (or any immediate family members) is feeling unwell
• Please use the Rainbow Club parent portal to let us know if you cannot attend
• Wash your hands before and after visiting Rainbow Club
• If you (or anyone you have had close contact with) has contracted COVID-19, you must notify Rainbow Club immediately
When you arrive at your local Rainbow Club
• You must check in on the iPad at your club so that we have a record of attendance and we can contact you if necessary.
We will have hand sanitisers in place and encourage you to use this before/after touching the iPad
• Check in using a QR code if this is a requirement at your pool
• Adhere to current social distancing rules
• Each Club will have hand sanitisers in place
We hope everyone continues to stay safe and enjoys their time with Rainbow Club. If Rainbow Club is advised of anyone at any pool who has tested positive to COVID-19, communication will go out immediately to notify all teachers, families and pool hirers.
The Rainbow Club team
You can view our team by going to our website