Member Survey ⋆ Rainbow Club

About You

Which Rainbow Club does your child attend?

Teacher's Name (if known)

Which program is your child enrolled in?

Class Experience

Please rate the following

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
My child enjoys Rainbow Club and feels safe and supported	Strongly AgreeMy child enjoys Rainbow Club and feels safe and supported Strongly Agree	AgreeMy child enjoys Rainbow Club and feels safe and supported Agree	NeutralMy child enjoys Rainbow Club and feels safe and supported Neutral	DisagreeMy child enjoys Rainbow Club and feels safe and supported Disagree	Strongly DisagreeMy child enjoys Rainbow Club and feels safe and supported Strongly Disagree
I’ve noticed progress in my child’s swimming, movement, or confidence	Strongly AgreeI’ve noticed progress in my child’s swimming, movement, or confidence Strongly Agree	AgreeI’ve noticed progress in my child’s swimming, movement, or confidence Agree	NeutralI’ve noticed progress in my child’s swimming, movement, or confidence Neutral	DisagreeI’ve noticed progress in my child’s swimming, movement, or confidence Disagree	Strongly DisagreeI’ve noticed progress in my child’s swimming, movement, or confidence Strongly Disagree
My child’s teacher is supportive, skilled, and adapts to their needs	Strongly AgreeMy child’s teacher is supportive, skilled, and adapts to their needs Strongly Agree	AgreeMy child’s teacher is supportive, skilled, and adapts to their needs Agree	NeutralMy child’s teacher is supportive, skilled, and adapts to their needs Neutral	DisagreeMy child’s teacher is supportive, skilled, and adapts to their needs Disagree	Strongly DisagreeMy child’s teacher is supportive, skilled, and adapts to their needs Strongly Disagree
I understand how my child’s progress is tracked at Rainbow Club	Strongly AgreeI understand how my child’s progress is tracked at Rainbow Club Strongly Agree	AgreeI understand how my child’s progress is tracked at Rainbow Club Agree	NeutralI understand how my child’s progress is tracked at Rainbow Club Neutral	DisagreeI understand how my child’s progress is tracked at Rainbow Club Disagree	Strongly DisagreeI understand how my child’s progress is tracked at Rainbow Club Strongly Disagree

Do you think there are areas where teachers/staff could benefit from more training?

Communication

Please rate the following regarding communication

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Rainbow Club staff are approachable and keep me informed about my child’s progress	Strongly AgreeRainbow Club staff are approachable and keep me informed about my child’s progress Strongly Agree	AgreeRainbow Club staff are approachable and keep me informed about my child’s progress Agree	NeutralRainbow Club staff are approachable and keep me informed about my child’s progress Neutral	DisagreeRainbow Club staff are approachable and keep me informed about my child’s progress Disagree	Strongly DisagreeRainbow Club staff are approachable and keep me informed about my child’s progress Strongly Disagree

If I have questions or feedback, I usually go to:

Please specify feedback channel

How would you describe Rainbow Club communications (e.g. about classes, updates)?

Please specify feedback on communications

Systems

Please rate the following regarding our systems

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Website is easy to use (to find information)	Strongly AgreeWebsite is easy to use (to find information) Strongly Agree	AgreeWebsite is easy to use (to find information) Agree	NeutralWebsite is easy to use (to find information) Neutral	DisagreeWebsite is easy to use (to find information) Disagree	Strongly DisagreeWebsite is easy to use (to find information) Strongly Disagree
Booking system is easy to use (FirstClass registration)	Strongly AgreeBooking system is easy to use (FirstClass registration) Strongly Agree	AgreeBooking system is easy to use (FirstClass registration) Agree	NeutralBooking system is easy to use (FirstClass registration) Neutral	DisagreeBooking system is easy to use (FirstClass registration) Disagree	Strongly DisagreeBooking system is easy to use (FirstClass registration) Strongly Disagree
Payment system is easy to use (payments and invoices)	Strongly AgreePayment system is easy to use (payments and invoices) Strongly Agree	AgreePayment system is easy to use (payments and invoices) Agree	NeutralPayment system is easy to use (payments and invoices) Neutral	DisagreePayment system is easy to use (payments and invoices) Disagree	Strongly DisagreePayment system is easy to use (payments and invoices) Strongly Disagree

Do you have any feedback on Rainbow Club systems (website, bookings, payments, etc.)?

Overall

Please rate the following regarding Rainbow Club

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I’m satisfied with the service Rainbow Club provides	Strongly AgreeI’m satisfied with the service Rainbow Club provides Strongly Agree	AgreeI’m satisfied with the service Rainbow Club provides Agree	NeutralI’m satisfied with the service Rainbow Club provides Neutral	DisagreeI’m satisfied with the service Rainbow Club provides Disagree	Strongly DisagreeI’m satisfied with the service Rainbow Club provides Strongly Disagree

the Please teachers/staff

What do you love most about your child’s Rainbow Club experience?

Any other feedback or suggestions for improvement?

Member Survey 2025

Thank you for taking a few minutes to help us improve Rainbow Club.

This survey is anonymous. We only ask for your club and teacher’s name so we can better understand patterns across our programs.

About You

Class Experience

Communication

Systems

Overall

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